Packaging Details
Size:
25cm x 15cm x 5cm (9.84in x 5.91in x 1.97in)
Packaging Details
Size:
25cm x 15cm x 5cm (9.84in x 5.91in x 1.97in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pokemon Store 99 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.pokemonstore99.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice! came in about 21 days
product lost in shipping, but store very helpful. other order came no problems
quick delivery good quality.
Superpimp, cheaper than in the manga salon
i love it ! better than expected ! worth the money
As described
Super cool, totally like the description!
Wonderful, thank you! our boys will love them
Fast delivery & product is as expected. Product is without damage arrived. :)
Exactly as described! Really nice!
So cool
They're very nice, i'm happy with the purchase.
Super!!
Fast shipping and excellent quality badges
great for kids who love pokemon!! they are great quality. very well made and the packaging is awesome
I am very satisfied!! <3 Product is beautiful, exactly like in the picture! I will definetely buy another edition :)
Quick, all in good condition
One of the best gifts I bought. For sure, I will buy the rest in the future. Very fast shipment.
The badges arrived in about 3 weeks and they were exactly how I imagined them to be. The closure seems to be sturdy and I can't wait to give them away as a present. For all the German people: I ordered 2 and didn't have any problems with customs.
Beautiful. They came out of order, but being pins, i picked them up in the right order in a moment.
Exactly as pictured
Very good
Perfect product! Medals are exact replicas and the material is good. Besides, the box has arrived in perfect condition and very fast.
Just what i was looking for. It comes in perfect condition.
Ok
Great little gift, badges look good. Box arrived slightly damaged but I don’t think my son will notice
Everything is perfect. Beautiful pins. Great price and unbeatable delivery time. 7 days since i placed the order until it arrived. Record.
Very original and fast shipping, in a week they are in spain!
Great product. Just like the picture. Great salesman. Super fast
All right, that's the second time i 've asked and it's exactly the same, big store. Arrived 5 days ahead of schedule
Just like it's in the pictures. Happy with the product though the box came with a few minor flaws. But i contacted the store and very kindly said he was sending me a new one.
Good quality product, pity some flaw and scratch on paint
Arrived in perfect condition. So cool!
Fast delivery. Exactly as the picture. I am very satisfied!
They arrived fast and in good condition, only the box pokeball is upside down, at least kanto's, it's fine.
Bien
Very good quality!
such a good product. was very happy with it
Beautiful all as in the description
Nice
Just perfect for Pokemon addict.
Shipping arrived very quickly. The packet comes with a medal repeated :(. Very good furniture packing. It looks that are well made.
Very good size and quality
Badges (pin's) are of good quality, and free-summer really very fast
Arrived ahead of schedule. I am very satisfied product.
Perfect <3 really beautifull pins, strong box!
Nice to have. Exactly as shown in the picture
Top store 5 stars!
Perfect came really quickly to the UK within a week
Some colors are different from the badges of the game, but they are still pretty accurate. Despite this, they are like the photo shows. The white ones is silver instead of gold.