Packaging Details
Weight:
0.450kg (0.99lb.)
Size:
10cm x 10cm x 10cm (3.94in x 3.94in x 3.94in)
Packaging Details
Weight:
0.450kg (0.99lb.)
Size:
10cm x 10cm x 10cm (3.94in x 3.94in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pokemon Store 99 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.pokemonstore99.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product and customer service
size маловат found, but, me предупреждал store! all i quality overall satisfied, no unpleasant odors, clear picture, quality, bright. but jersey is very delicate. as literally t-shirt. ie winter/autumn wear will be cold.
Long shipping but good product.
Just like. fits
Excellent service, great quality goods, I am loving this shop and I will buy more stuff here! the hoody is as described, delivered timely.
i just loved it! the communication was always constant and very nice. the store is very polite. the fabric is awesome and it fits perfectly. i was a little sad cuz I didn't get a postcard like others costumers that I saw in the pics hahaha very nice people and everything was very good! exactly like the pictures and what I expected. I will definitely be buying something again to you guys! cheers!
As in the picture, the FABRIC Is thin
Good store, highly recommended. Fast shipping to Mexico (2 months). Quality is very good
Arrived well!!! ameiii!!!!
This product is amazing! thank you
Good quality product, I recommend the store, arrived with 45 days. the only thing is that I thought it was a sweatshirt, it is very thin, but it does not hurt the product quality. I loved it!
Awesome hoodie. Loose, but not too big, just like I wanted.
Just super
Loved
I love it! perfect!
worth the long wait....this is my favorite sweater. i will order the blue one next
Ordered the first time, the sample wear at home! synthetics, Of course, but pleasant to the body. all as in the photo! very bright picture, drawn well. I will order something else! I recommend store!
Hoodie is great!!! sat perfectly long sleeves. the quality is good, soft, pleasant to the body. there is no odor. the store is very sociable, track goods and wrote about it. height 170 weight 62 took m, even a little bit loose, in principle, who have size l will also be good.
Good quality do not bad way
Nice jacket, very good figure. happy with order.
The goods did not come but the money was returned. for this 5 stars
Super-duper jacket with your favorite мультперсонажами. my daughter is fond of immediately.
love it!
I enjoyed it.
SHOW!
Everything is just fine, wah Islands Islands peach masterpiece perfecto: d
Fast delivery, nice fabric. 3 stars for contact because I had none and didn't need it
Hot store test.
Beautiful, shoes just brush .. maybe the purchase made decent so far.
Super!
Beautiful HOODED identical to the description. it gave it to my SISTER By kings and she loved it.
The quality is good, like jacket, but the material is thin synthetics.
Material not as expected - it's like a bathing suit like fabric. Well constructed.
Cool sweatshirt, just not a lot of great but still cool) thanks)
great product, comfy, beautiful, no damage.
The material is not the I expected but it is very beautiful
1.5 months before the delivery sverd obl. growth and 170 kg on the photo
Excellent, This very very cool
Incredible item
Top store! responds very fast! recommend you! n'hesitez no!
Ameiii
HOODED very nice, bought the xl and i ran my... but Good I will use it also! FABRIC synthetic, quality nice of the DRAWINGS
It took to arrive, but worth the penalty have waited so much :) thank you
Very cool sweatshirt, liked, the material is also good.
The sweatshirt summer very pretty. put otkrytochku: 3
The quality is good. delivery fast. the store thank you!
Excellent. the size of CL 48 almost 50
Pts liked
In Khabarovsk posting came five weeks. sewn quality, no foreign odors. on the girl, who wears a size xs, sweatshirt village well. sorry, now it is 280₽ cheaper
HOODED of quality nice, fina, not elastic. Exactly as in the picture, very happy with the size. ORDER in less than a month. Will be ordering More Things in the future.