Packaging Details
Weight:
0.120kg (0.26lb.)
Size:
20cm x 15cm x 10cm (7.87in x 5.91in x 3.94in)
Packaging Details
Weight:
0.120kg (0.26lb.)
Size:
20cm x 15cm x 10cm (7.87in x 5.91in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pokemon Store 99 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.pokemonstore99.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Zeer tevreden. Heel mooi!
pls make sure the product is mininum decent. i didnt expect an high quality product, but it is for my toddler and the cap came with the stitches falling apart. pikachu is going to be without a nose very soon. here are the pictures of how it arrived.
how the picture, good material! thank you.
Very cute! Good quality!
cap very excellent, package is but тоненьких two only, of course are torn, glory пострадала cap not god. пришёл goods. star minus the packaging.
well protect it when you received, no worries, no fold cap.
the white part came slightly dirty but is only wash whats new!
athe color is a little different, it's a little darker
very nice.
Runs a little small
product as the described. store sent quickly. but per blame the post office from two countries take nearly three months early arrived.
It arrived earlier than the delivery time. The cap is as you can see in photos. Good quality.
nice looking hats.
Nice
Seller enviou not prazo and Artigo é of qualidade, excellent Purchase
It's even better than Ive expected! definitely worth buying
The hat Is Decent a standard size and By what Is and the Price is very well.
Fast Shipping, exactly as it appears in the photo, happy with the purchase. recommended
Awesome great price!
Excellent! Very quick delivery and our son loves it!
The quality is good for such a sum)
This is the second cap from this store, bright son very much, says comfortable. last year bought first, treat summer, not even выготела. often open buckle adjust broke, this year is like this, ordered More. prishla in эстониюза 2nedeli.
Took the child for 3 years, was quite large cap, better to take the age 5-10 years, apparently.
cap was in excellent condition and same as photo
Perfect condition as pictured! nickel
Cute Pikachu cap, but definitely kid-size, only adults with an extremely small head would fit. It'll be a huge surprise for my grade 2 nephew :) Took approximately 6 weeks to receive in mail after the order.
EVERYTHING ok.
Came quickly to Peru, came crushed and Is equal to the image
The hat in yes is ok, and Is nice, the only problem Is it has taken almost 3 mos to arrive.
Super well protected. Equal to the image
Beautiful. very happy child
Quality nice, much delay.
Cap bought my sister like it
Otimo product. fast shipping.
very good
Such a good hat!!! Thanks you so much. Fast shipper.
Normal cap, but Vanya
Cap good. was very long, but reached.
Super cute
Great product
Nice!
very nice and fast shipping
fast and easy, thanks
Ótimo. Recomendo!
super
Excelente
Great quality, took about a month to arrive. Seller's were great and helped me correct a mistake I made when ordering. Definitely recommend item and this store.
Good store. Able to accommodate my requirements and shipped quickly.
awesome! and communication with store was really good, thank you!
it looks so cute! I luv it!